Choose your storage product

Polycloud

Object Storage

10 GB FREE

Device Backup

WD My Cloud Home

 

Choose your storage product

Polycloud

Object Storage

10 GB FREE

Device Backup

WD My Cloud Home

 

Polycloud

What is Polycloud?

Polycloud is an object storage service that offers secure and private data storage with immediate access and high reliability. It’s more affordable than traditional cloud storage and provides increased protection from events that disrupt traditional data centers.

What can I do with Polycloud?

First, you can save money on your data storage. Our service is similar to the object storage provided by Amazon (AWS S3), Google Cloud Platform Storage, and Microsoft Azure Blob Storage. Just at a much lower cost. Polycloud supports applications and programs that can use an object storage solution for data storage.

Polycloud has the performance characteristics of hot storage (immediately available, fast speeds, etc.) but for the low price usually only found with cold storage.

How easy is it to get started with Polycloud?

It’s easy to start using Polycloud. First, sign up here on our website. Once you’ve signed up, you need to create a bucket—a bucket is like a folder where you can store your data. After your bucket is created, you can use our website’s interface to upload data. Or you can use our S3 API to connect any application you’re already using to start accessing Polycloud.

How do I sign up for Polycloud?

Sign up here on our website at https://polycloud.crowdstorage.com

Do you have an S3 compatible API?

Yes. Once you sign up to Polycloud, you will get access to the URL, key, and secret you need to use the S3 API.

What programs is Polycloud compatible with?

Polycloud should work with any program that uses an S3 compatible API. We have verified this and created setup instructions for various programs that we are compatible with. Go to https://polycloud.crowdstorage.com/guides to get the latest list of programs and directions on connecting to Polycloud.

What is the pricing for Polycloud?

Pricing for Polycloud is only $0.004 per GB per month. There are no other fees as long as you do not egress more than 100% of your data during the month. If you do egress more than 100% of the amount of data you have stored then you will only be charged $0.01 per GB for any overages.

What storage tiers does Polycloud offer?

Polycloud only offers a single tier of cloud storage. Hot storage is offered at the same price as cold storage. This means that your data is always availablefor use, and costs you only $0.004 per GB per month to store.

How reliable is Polycloud?

The unique architecture of the Polycloud storage solution ensures it performs on par with or better than competing object storage solutions in terms of durability, availability, and security.

Where is my data stored?

Your data is intelligently encrypted on your My Cloud Home and sliced into tiny pieces that only you can put back together. The encrypted data pieces are scattered across our community of users, using small portions of our member’s unused hard drive space. Spreading your data out in this way makes it more safe and secure than it would be if it was all stored in one location.

Is my data secure?

Polycloud uses state-of-the-art encryption to ensure your data is safe and secure. Your data is also spread out across our distributed network. This means that with our 20/40 encoding scheme, a malicious attacker would need to physically access 20 different nodes within our network of almost 300,000 devices. Then, they then would have to break the state-of-the-art encryption of each individual piece of the object. Even if they were successful to this point, they would have to repeat the process with an entirely different set of 20 devices to obtain a second file of your data. Unlike a data center, there is no centralized repository of data to target, giving our distributed network an added layer of security.

Can other users on the network see my files?

No. Your data is kept private and secure by encrypting it and breaking it into pieces before distributing it across the network.

Can I use Polycloud for hot or cold storage?

Yes, you can use Polycloud for either hot or cold storage. Even though Polycloud has the pricing of cold storage, it has the same performance as hot storage.

Is Polycloud GDPR Compliant?

Yes, Polycloud is GDPR compliant. We do not actively collect or otherwise process special categories of personal data as identified in the EU General Data Protection Regulation (“GDPR”).

Personal data stored on behalf of our customers, clients, clients’ customers, users, and for our own purposes is processed and stored on servers located across the United States.

In the event that personal data is transferred outside of the United States, we will ensure that adequate protections are implemented to comply with the GDPR, such as Standard Data Protection Clauses. We endeavor to utilize third-party service providers from the United States that have certified with the EU-U.S. Privacy Shield Framework—or alternatively provide adequate protections that are compliant with the GDPR.

How do I interface with Polycloud?

Polycloud is 100% AWS S3 bit-compatible. If you’re used to using an S3 API, you can access Polycloud using the same API. Polycloud also has a web interface that you can use if you prefer.

Can I use Polycloud to store the primary or secondary copy of my data?

Yes, you can use Polycloud to store the primary or secondary copy of your data. Since it’s safer to store each copy in a different location, Polycloud is a secure, private, and reliable way to store one of your data copies.

Device Backup

How do I sign up?

Sign up is done in the My Cloud Home app. After signing in, go to the “Do More” store, click on the CrowdStorage icon and then click “Enable”. After this follow the instructions until you have picked a backup plan.

How do I restore my data?

Go to the following link to download our restoration app and restore your backed up data: click here

Where is my data stored?

Your data is intelligently encrypted on your My Cloud Home and sliced into tiny pieces that only you can put back together. The encrypted data pieces are scattered across our community of users, using small portions of our member’s unused hard drive space. Spreading your data out in this way makes it more safe and secure than it would be if it was all stored in one location.

Is my data secure?

Yes. All data is encrypted to keep it safe.

Can other users on the network see my data or files?

No. Your data is kept private and secure by encrypting it and breaking into pieces before distributing it across the network. Others can’t even see that your data is on their device.

Will this limit the amount of storage I can use on my device?

No. You can continue to use all of the storage on your My Cloud Home device. If your device starts to fill up we will remove CrowdStorage data from it in order to free up space for you.

Will CrowdStorage slow down my internet?

We use software to make sure we only use your internet connection when it is available. We won’t interrupt or slow down your connection.

Will CrowdStorage cause me to exceed the bandwidth caps from my internet service provider?

We limit the total amount of CrowdStorage user data we send or download from your device each month to try and make sure you will not exceed your bandwidth cap.

Is the data for all users on the device backed up?

Only one user per device uses the CrowdStorage app and only that person’s data will be backed up.

What if I enable the app but don’t pick a plan?

If you only enable the app but don’t follow the directions all the way to the end and pick a plan, then you are not signed up, you are not part of the CrowdStorage community and your data will not be backed up.

Why does it take so long to back up my data?

The speed of the backup is determined by the amount of data that needs to be backed up and your internet speed. If you have a large amount of data or a slow internet connection it can anywhere from days to months to send all the data to our network

Will every backup take as long as the first one?

No, once the first backup is completed we only upload changes that you have made to your content. Usually this means that future backups will be much quicker and require us to send less data through your internet connection

Do I need to keep my computer on while the backup is running?

No, as long as your My Cloud Home device is powered on and connected to the internet then the backup should proceed. There is no need to keep your computer on.