Choose your storage product


Object Storage


Device Backup

WD My Cloud Home


Choose your storage product


Object Storage


Device Backup

WD My Cloud Home


Backing Up Your My Cloud Home Device

October 20, 2020

Accidents happen and even top-rated devices fail. Having your NAS device as your only backup strategy isn’t enough to provide complete data safety. Backing up your My Cloud Home’s files ensures your data is safe no matter what happens to your physical device. Prepare for any future problems by making sure your My Cloud Home device’s Auto Backup is enabled, and that you have a secondary process for backing up your My Cloud Home.


My Cloud Home Backup Best Practices


Your My Cloud Home device lets you easily access all of your documents and files from a centralized location—your own personal cloud storage network. But don’t mistake the Auto Backup feature as a safety net for your device’s data. If you’re using your My Cloud Home as your only backup device, you need to rethink your data backup plan.

People interested in backing up their My Cloud Home or similar NAS device should use the popular backup strategy called the 3-2-1 method. This strategy recommends you have three different backups of your data, in at least two different formats, and then keep at least one of those backups in a separate location.

With your Western Digital My Cloud Home, you can fulfill every part of the 3-2-1 strategy when using CrowdStorage’s Device Backup app for My Cloud Home.


Is the My Cloud Home A Backup Device?


Western Digital’s My Cloud Home device and similar NAS devices are made to easily access files across multiple devices from a centralized location. While many NAS devices on the market—like the My Cloud Home Duo—have RAID options for additional data protection, they’re not made to be your only data backup method. Since your files are stored in a single location, they’re still vulnerable should anything happen to that individual device.


How Often Should You Backup Your My Cloud Home Device?


Most people assume their file storage system automatically creates backups of their data. But that’s not the case for most systems. It’s only after their device fails that they realize their data hasn’t been backed up correctly. If your My Cloud Home device fails, either from an internal or external issue, you want to make sure your files are saved with the most recent versions.

For most people, backing up your data at least once a week will be enough. If you are working with important files or large amounts of data, setting up your system to automatically backup your data every 24 hours is highly recommended.

Creating an automatic backup system for your device is the best way to protect data access in case any issues with your device happen. Many data backup options like CrowdStorage allow for automatic backups to the cloud to happen either on a daily or weekly basis. This ensures there will always be a redundant and accessible backup should anything happen to your physical My Cloud Home Device.


How Long Does It Take To Backup My NAS Device?


The amount of time it takes to backup your My Cloud Home or other NAS device will depend on the upload speed, your network speed, and the amount of data you’re backing up (a full backup will take more time than an incremental backup).

Keep in mind that your backup will be 2X the size of your original data. This is due to data replication ensuring that your backup is safe and accessible.

How To Enable My Cloud Home’s Auto Backup Feature


When you first set up your My Cloud Home, the mobile app will ask if you want to enable the Auto Backup feature. Enable this feature, and your device’s backup process of your phone is set up. 

If you need to enable your Auto Backup feature after initially setting up your device, follow these steps:

  1. Enter your My Cloud Home mobile app
  2. Select the three-line icon in the top left corner of the screen.
  3. Select the gear icon to access your device’s settings
  4. Select the Auto Backup option. This will open the Auto Backup page and allow you to enable the feature.
  5. Once you enable the feature, your My Cloud Home will automatically begin backing up your device. 


Now that you’ve set up your My Cloud Home to backup the contents of your mobile devices and computers, you need to create a secure backup of your My Cloud Home. This ensures your data is fully recoverable should your device fail. 


How To Backup Your My Cloud Home Device To CrowdStorage


Disclaimer: CrowdStorage’s device backup is currently only available to Western Digital NAS device owners. My Cloud Home devices have access to CrowdStorage’s network.

Buying a My Cloud Home device is the first step to making sure your data is backed up and secure even if your physical device fails. The next step is to connect your device to CrowdStorage’s network. Backing up your NAS device to CrowdStorage’s distributed cloud storage community provides backup protection your physical devices alone can’t provide. 

Enabling CrowdStorage on My Cloud Home is quick and easy:

  1. Sign in to your My Cloud Home account either on your desktop or in your My Cloud Home app.
  2. Click on the CrowdStorage backup option.
  3. Enable Auto backup.

Once your device’s Auto-Backup is enabled, your device will start to automatically back up your photos, videos, and other files onto our distributed cloud storage community.

CrowdStorage will backup all of your My Cloud Home data on the initial backup (full backup). Future backups will occur on files that are added or modified (incremental backup). 

Restoring a CrowdStorage Backup to Your My Cloud Home 


If your NAS device fails, it’s easy to restore your most recent CrowdStorage backup to your device. 

Sign in at and click on “How do I restore my device?” We’ll walk you through, step by step, in restoring up your CrowdStorage backup.

Want to learn more about how CrowdStorage secures your My Cloud Home data? Read more about our distributed cloud storage system. Have questions? Reach out, and we’ll get in touch!